Case Study · SaaS · Retail Operations · United Arab Emirates

Solnay - A bilingual POS platform for multi-branch retail

A product site for a multi-branch point-of-sale and inventory platform, built bilingual from day one for pharmacy, supermarket, and medical supply owners across the GCC.

Client

Solnay

Year

2026

Region

United Arab Emirates

Live

solnay.com

Solnay point-of-sale website hero - the headline Sales, stock and staff across every branch you run

0.41s

TTFB (warm, edge)

32 KB

HTML payload

EN / AR

Languages

Challenge

Solnay sells to owners who have already been burned by a POS that went down mid-shift. The buying question is not which features exist, it is whether the register keeps taking money when the connection drops. That case had to land in English and in Arabic, for a reader who switches between them without thinking about it.

Approach

  1. Led on reliability rather than the feature list, putting the always-on promise in the hero because it is the objection the buyer arrives with.
  2. Built the Arabic implementation as a full right-to-left mirror rather than a translated overlay, so the interface reads as native in both directions.
  3. Explained offline behaviour concretely, transactions queue at the register during connection loss and reconcile when it returns, instead of leaving it as a reliability adjective.
  4. Gave Solnay Hub its own section so the owner-facing analytics, broken out by branch, shift, employee, and payment method, read as a distinct product surface rather than a reporting tab.
  5. Structured the early-access flow around real pilot capacity, with the remaining places counted down on the page, so scarcity reflects delivery bandwidth rather than a manufactured timer.
  6. Wrote the FAQ against the operational questions owners actually ask, covering inter-branch transfers, returns, expenses, and cash drawer reconciliation.

Result

The site launched as the pilot recruitment channel, carrying the early-access programme in both languages with one account covering every branch and device.

We sell to pharmacy and supermarket owners in two languages, and the Arabic side had to feel native rather than translated. Stackzeno shipped it bilingual and right-to-left from day one, on the timeline they quoted in week one.
Yaz Abu Hussein · Solnay

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